Scam Protection in Easy Phone: Suspicious Calls and Messages
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Older people are a favourite target of phone scams. Easy Phone checks calls and messages on the phone and warns your relative before something goes wrong. Everything is checked on the device: no list of numbers is downloaded and nothing is uploaded. Scam protection is free.
Calls from strangers
When a number looks suspicious, the big call screen explains why, for example:
- The number is hidden or comes from another country.
- It rang for a moment and stopped. Calling back a "one ring" number can cost money.
- It is a business call-centre number.
In the family settings open Scam protection to choose more help:
- Warn about suspicious calls on the big call screen.
- Say a warning aloud when an unknown number calls: "A prosecutor, a police officer or a bank never asks for money on the phone." It is never said for your saved people.
- Reminder during calls from strangers: a short card that banks and the police never ask for money or codes by phone.
- Hang up on suspicious callers: choose Very suspicious or Also abroad and hidden. Family, names saved in the phone and people called before are never hung up on. Choose carefully: a call that is hung up is never heard.
Recent suspicious calls shows what was warned or hung up. The list is kept only on this phone.
Messages and links
Every new SMS and WhatsApp message is checked. "Careful: could be a scam" appears next to dangerous links, fake parcel or bank texts, requests for codes or money and messages that hurry you. Your relative can also paste or share a message into the Suspicious? button on the Tools page.
Device protection
Easy Phone warns about apps from outside the Play Store and apps with dangerous rights, and removes fake "Your phone has a virus!" alerts. Keep the Play Store off the home screen so a bad app is not installed by mistake.
Golden rules to tell your relative
- A bank, the police, a court or the tax office never asks for money, a PIN or a code by phone or message.
- Never tell anyone a code that was sent to you, not even a "bank officer".
- Anyone who says "decide now" or "tell nobody" is a scammer. Hang up.
- Do not tap links you did not expect, and never install an app because someone asked.
- "Your child had an accident, send money": hang up and call your child yourself.
- Never call back a foreign number that rang once. When in doubt, call the family.