Senior Phone Not Ringing or Slow? Easy Phone’s "Something Wrong?" Check

Most "the phone is broken" calls come from a muted ringer, airplane mode or a lost home screen. Easy Phone finds these problems for you.

The "Something wrong?" button

Your relative taps Something wrong? on the Tools page. Easy Phone checks the phone and says the result out loud:

• Airplane mode is on: all calls stop. The setting opens so it can be switched off.
• The sound is off or Do not disturb is on: tap Fix and the sound comes back at once.
• No internet: WhatsApp will not work. Wi-Fi settings open.
• Location is off: the SOS message cannot say where your relative is.
• Another home screen is in use: tap Fix and choose Easy Phone.
• Battery is low.

When all is well, it says "I checked your phone. Everything is fine."

The Guardian works in the background

• Watch the home screen: if an update or another app takes over the home screen, a notification brings Easy Phone back with one tap.
• If the ring volume was turned down by mistake, Easy Phone keeps the sound loud.

Phone care for old, slow phones

Open the family settings › Phone care to see free memory, free storage, the last restart and apps that kept running in the background.

• A restart makes an old phone fast again. Turn on the Restart reminder.
• Samsung can restart by itself once a week (Device care › Auto optimisation › Auto restart); Xiaomi can switch off and on at night (Settings › Battery › Scheduled power on/off).
• Storage almost full? Delete old videos and photos; WhatsApp keeps many.

Get Easy Phone: Senior Launcher on Google Play