How to Set Up the SOS Button in Easy Phone
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The red SOS button sends a message with the phone's location to the family and can then call the first trusted person. SOS is always free.
Step 1: Add trusted people
- Open the family settings (hold the Family key for 2 seconds).
- Go to the people settings and open Trusted people (SOS).
- Add at least one person. When SOS is pressed, the message goes to these people and the first one is called. They do not have to be on the home screen.
Three trusted people are free; more are available with the Family Pack.
Step 2: Choose how SOS works
In the family settings open SOS:
- SOS button: shows the red button on the home screen.
- Send with: SMS goes to all SOS contacts at once; WhatsApp goes to the first SOS contact.
- Message text: the location link is added automatically. The message is only sent when SOS is pressed, never in the background.
- Then call the first SOS contact: after the message, a call starts unless it is cancelled.
- Location for SOS: taken only once, at the moment SOS is pressed. It is never tracked or stored.
For the SMS to go out by itself, allow the SMS permission in the phone check (SOS sends by itself). Without it, the message app opens and your relative has to press Send.
How your relative uses SOS
- Keep a finger on the red SOS button until the white bar is full. A short tap does nothing, so there are no false alarms.
- A countdown starts ("Telling your family…"). Pressing Cancel – I am fine stops it; Send now sends at once.
- The message with the location goes out, then the first trusted person is called. Do not call stops the call.
Pressed by mistake? The I'm OK button sends a calming message to the family.
Troubleshooting
- Location could not be found: the message is sent without it. Turn on Location in the phone's settings; the Something wrong? check on the Tools page finds this for you.
- No trusted people added yet: your relative can still call the emergency number or someone from the family.
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